Non-routine

Routine, repetitive, systemised work in the future will be replaced by some form of ‘robot’, or artificial intelligence.  The workers of the future will thrive on the non-routine work, that which cannot be easily programmed.  Our approach to education, training, development, and competency will turn towards targeting skills that non-routine work requires – skills that are deep and technical, as well as soft and social.  Work that requires deep analytical thought combined with empathy and emotional intelligence is very difficult to automate.  Creativity, teamwork, human interaction and shared experiences are a long way from going the way of the robots.