Measures, Controls, Methods

To manage risk, quality, or knowledge, the tendency is to default to nominating a ‘level’.

We talk about the risk level being low or high; the quality is low or high; or knowledge level is low or high.

A better approach may be to describe them as controlled or not: “that risk is controlled with these measures:…”  “The quality is maintained through these controls:…”.  The knowledge or competency for that person or this business “is managed by these methods:…”. 

Measures, controls, methods.  Tangible things that are either in place or are not.  More meaningful than “the risk level is intermediate”.

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Risk / Trust