[ Documentation ]

Sorting through the enormous amount of documentation we receive gives everyone a headache. Most of the time, it doesn’t get done well.

Well, it’s never going to be less.  In fact, it will only probably grow to be more.  So rather than wishing it would stop, we need to tame the beast that is information management, on our own. 

Companies spend enormous amounts on IT systems, document control systems, and knowledge management databases.  These are useful in their own context.  But to win at knowledge management, and to lead by demonstrating productivity, have an information management system of your own.