[ Consensus ]

A consensus is an outcome of group decision-making, when the goal is widespread agreement among group members, rather than majority rules.

When writing company procedures or standards, or when deciding on an organisational structure, when the decision affects a group of people, achieving consensus is the best outcome that can be reasonably expected.

In order to reach consensus, there needs to be robust discussion as well as respect.

Consensus allows for some of the group to not entirely agree. Everyone’s opinion should be heard and respected, and consensus represents the best solution that the group can achieve at the time.