Experiential

“Some skills and knowledge can be learned from university courses and other specialised training, but much of what people know (or think they know) about their work comes from experience. Experience provides an important way in which people link actions to likely outcomes, based on past feedback.”

These are not my words; they are from a research report on the impact on public safety of formal and informal design processes.  It can also be observed that poor documentation is an underlying issue with many, if not all, built environment project failures. Experience, and effective documentation, are connected in many ways.