[ Trained ]

When a worker finds themselves with a perceived lack of knowledge, or having made a mistake, or not knowing what to do 'next', “need more training" seems to be a default conclusion.

While possibly correct, a follow up question should then be, “what does it look like when I’m trained?”

Training in isolation does not guarantee change. Training is a temporary fix; without follow up, it isn’t always permanent. For training to stick, the trainee should also be obligated to either tell someone else what they’ve learned, or, should prove that they’ve used the knowledge soon after the training session.