Training

"Need more training" seems to be a default answer when a worker finds themselves with a perceived lack of knowledge, or having made a mistake, or not knowing what to do 'next'. While not wrong, a follow up question should then be, “what does it look like when you’re trained?”

Training is isolation does not guarantee change. Training to individuals is a temporary fix but is not always permanent. For training to stick, the trainee should also be obligated to either tell someone else what they’ve learned, or, should prove that they’ve used the knowledge soon after the training session.