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Those who work in the built environment know that documentation is impossible to get away from. In whatever form, be it online or on paper, the need for documentation never goes away.  And it increases with increasing complexity of the project or asset.

When things go wrong, documentation is one of the first things gathered together.

There’s another view that says there are too many documents. Too much paperwork, too many checklists and signoffs and, dare we say, too many approval responsibilities out there.

I wonder if there was ever the right balance between not enough and too much paperwork. 

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