[ Invisible ]
Good work is often invisible.
And this is especially true in the infrastructure space: if nothing goes wrong, we’ve done it right. It’s a case of ‘no news is good news’. But if no one is talking about the good work being done, it’s easy to forget that it is going on.
In 2015, John Oliver did an entertaining piece called “Infrastructure” – including a fake movie trailer that highlights how boring yet essential infrastructure maintenance is. It’s a cost on the balance sheet that is easy to cut out.
There is, apparently, a fine line between appropriate maintenance, and gold-plating.
(originally posted Oct 2019; search “John Oliver Infrastructure” to find the clip.)