Papyrus

The problem with writing it down is that it takes so much effort.   But yet, deep down, we know the importance of recording stuff for future use.

The purpose of records are obvious:  communicate information, justification for decisions made, track performance and trends, enable verification of the assessment, provide an audit trail.

But we know all that; yet we generally don’t like paperwork or checklists or documentation (ok, well, I do, but that’s beside the point). 

It’s so important to review procedures and processes for efficiency, usefulness, and relevance.  If a document or procedure isn’t being used, figure out why.