[ Perspectives ]

I have a ‘misplaced delivery’ story which won’t fit into 100 words.  But the learnings from it makes it worth a try.

None of the three parties involved (me, the vendor, the deliverer) technically did anything wrong.  The ‘secure place’ the deliverer put it in shouldn’t have been accessible.  I didn’t think of that location.  The deliverer’s agent followed the vendor’s security instructions and did not give me details of the location when asked.  The vendor had no humans on the problem, only bots.

Security, expediency, and misunderstood expectations were at play. Understanding others’ perspectives helped keep the situation calm.