Outcomes

I like the idea of being focussed on outcomes.  At the start of a project or task, we should know what the finish line looks like.

The unspoken struggle with that philosophy though, is the not so rare case of not knowing what the expected outcome is.

When the outcome is unknown or unclear, the trick is to figure out how to manage that anyway.  The strategy might be to assume an expected outcome, or, to start down a path to help determine the best outcome. 

Either way, it’s important to declare the expected outcome, so that there’s no doubt.