[ Deliveries ]

Months ago, we ordered several household items for upgrade and replacement (fridge, sofa, vehicle).  We’re still waiting, and the delivery projection keeps being extended.  I ordered a sweater online; it arrived 2 weeks after the target date.

But this isn’t about current global supply chain difficulties. It’s about managing expectations on deliveries.  In knowledge work, that’s your “deliverables”. 

Late deliveries mean our lives have moved on, and maybe we’re not available to receive it anymore.  Similarly with late deliverables, the project or client is let down, and has to adjust their schedule for your lateness.  Late work impacts someone else.