[ Face, Focus, Figure ]

When a problem arises, it should be faced, focussed, and figured.  And because I love the symmetry of threes, those three steps have three expansions each.

To face a problem, we need to identify it, realise it, and recognise it.  It has to be described, before it can be solved.

Next we focus on the problem.  In the context of problems within projects, the focus could be on people, information, or processes that might help resolve the problem.

Then we figure it out.  Here we need to consider documentation, communication, and change management.

Face it, focus, then figure it out.