ISO 9001 For People?

The quality management standard ISO 9001, over the years and over revisions, has provided a guidance for businesses to address quality in a systematic way.  Originally requiring several specific documents and procedures to be prepared, the 2015 revision takes a step back, requiring that the business determine its important processes, and then determine which of those need documented procedures.

In effect, a successful quality management system is recognisable (authentic), predictable, and repeatable.  This is what auditors look for.  To demonstrate quality, a business recognises its priorities, and has predictable and repeatable processes.

To be effective, people should do the same.