[ Used ]

Business documents should be used.   That means read: documents that sit unread on a shelf are not something to be proud of.

It’s very easy to start writing a document without thinking thoroughly enough about the who, the what, or the why.  For example, the level of detail needed changes markedly with a sophisticated audience for the “who” versus writing for a novice audience. 

The document lifecycle should also be part of the planning: who will use it, what for, and why.  And: who approves it, what happens after that, and, know who will care if it doesn’t get written.