[ Readable ]

A common frustration in knowledge work is not being able to make enough time to do all the reading required in our roles.  It takes effort to read for comprehension, and that can’t be done by skim-reading or speed-reading.

Another frustration is with the documents themselves.  Many of them are not very readable. The logic, layout, and content are not presented in a readable way.

There probably are a lot of words in those reports, specifications, or standards, but in many cases, knowledge is awkwardly, not smoothly, transferred.

The length of a report shouldn’t convey its worth: the content should.