[ Craft ]

Many skills in the knowledge work arena are based on knowledge and repeated application of that knowledge.  Report writing, contract reviews, budget forecasts, status reports, and schedule updates are examples of project engineering activities that rely on skills, knowledge, and experience in order to be done well.

There’s another angle to knowledge work that is harder to measure or recognise: the craft side of knowledge.  Traditionally, a craft is related to production of a product:  weaving, cabinetry, pottery, or a canoe.  It’s useful to recognise that knowledge work products have a craft angle as well: the artistic side of knowledge.