[ Competing contexts ]

There are only a few guidance documents out there about how to write procedures and standards.  There are many more opinions out there than there are reference documents to learn from. 

The context in which standards and procedures are written is obviously complex.  This is especially true when we consider the broad technical, and organisational, issues that standardisation has to deal with.

There are competing vocabularies to contend with, and meanwhile technology comes along offering advanced machine-based standards and procedures.  These don’t take into enough account the human reality of work and the workplace, even if it is mostly online.