[ Communicating Knowledge ]

September 28, 2020

A familiar refrain in business is ‘we need better communication’.  When things go wrong, fingers often point to poor communication.  Survey results always offer up ‘communication’ as a solution to business woes.  Strong leadership characteristics lists always include communication.

There is also plenty of advice and help available for communication strategies.  The how and the why of communication sustains a whole strategic department in many businesses.

When communicating in a technical field, though, we should definitely pay more attention to the what.  The ‘what’ of technical communication – the knowledge –  is at least as important as the how and the why.