[ Audience ]

I can’t stress it enough:  when it comes to documents, be very, very clear about who is the audience of that document.  Think about who will read it, who will look for it. Think about why they’d look for it.  And consider what situation would cause someone to appreciate having that document.

The corporate world of documents is drowning in documents, probably because of the ease in which we can create them.  Most of them never get read.  Technology allows us to organise them, file them, tag them.  Organisation of documents is good, but more importantly,  know who’s reading them.