[ Smarter Better Faster ]

Whenever productivity is brought up as a discussion point, the solutions are something around “smarter”, “better”, and “faster”. 

A large, and growing, portion of the working population is engaged in ‘thought’ work, aka knowledge work.  These are roles that basically create or move documents around, adding value to them (hopefully) as they go past.  At its basic level, knowledge work is not much more complex than moving value-added information around.

Adding value to,  and moving, documents around, takes thought, assessment, and analysis.  Unfortunately, to do that better, it often can’t be done faster.  Smart knowledge work should be done slower.