Change, Identified

Change management is recognised as a key activity, especially after, and especially if things have gone wrong.  And here I don’t mean changing people, or organisational change, although that’s part of it.  There’s a whole industry for that.

This is about changing “things” or “situations” on a project design, or operational procedure.

Deserving more attention is recognition of change in a process or a project.

But crucially, the step that’s often missing when planning for it, is defining what constitutes change. 

The top of the change management flowchart is often labelled “Change Identified”.  Well, yikes.  Sometimes that’s the hardest part.